How to Avoid Rental Scams
Protect yourself from fraudulent landlords and fake listings. Here is your guide to staying safe when searching for student accommodation in Kenya.
Red Flags to Watch For
- Payment before viewing — Any landlord demanding payment before you see the property. Walk away immediately.
- Too-good-to-be-true pricing — Prices significantly below market rate for the area. This is almost always a scam.
- Pressure tactics — "Book now or lose it", "Other students are interested". Real landlords give you time to decide.
- No physical address — Listings without a specific location or address you can verify on the ground.
- Stock photos — Generic or professional photos that do not match the description. Use reverse image search.
- Refusal to meet in person — Landlords who make excuses for why they cannot meet you at the property.
- Unusual payment requests — Requests to send money to personal accounts, friends, or through untraceable methods.
Frequently Asked Questions
What are common rental scams targeting students?
Common scams include: fake listings with stolen photos, landlords asking for payment before viewing, properties that do not exist, duplicate listings at different prices, and landlords who refuse to provide identification or tenancy agreements.
How do I verify a landlord is legitimate?
Look for verified landlord badges on Domivo. Ask to see their national ID and compare it with the name on the listing. Check if they have other properties listed. Read reviews from previous student tenants. A legitimate landlord will welcome questions and inspections.
Should I pay a deposit before moving in?
Standard practice is to pay a deposit when signing the tenancy agreement, after you have viewed the property and verified the landlord. Never pay a deposit before you have seen the property. The deposit is typically equivalent to one month rent and should be refundable.
What payment methods are safest for rent?
Use traceable payment methods like M-Pesa to a verified phone number or bank transfers with clear descriptions. Avoid cash payments without receipts. Always get a written receipt or acknowledgment for every payment you make.
What should I do if I have been scammed?
Report the listing on Domivo immediately. File a report with your nearest police station. Contact your bank or M-Pesa to flag the transaction. Document all communication with the fraudulent landlord. Share your experience to warn other students.